FAQs

The Pool Guys

  • Do you help design and build custom pools?

    Certainly. In addition to our retail offerings, we provide comprehensive pool design, installation, and maintenance services. Our experienced team can assist you with creating and implementing custom pool solutions tailored to your specific needs and preferences.
  • What products do you sell in the store?

    Our store offers a wide range of pool and spa-related products. This includes above-ground and inground pool equipment, hot tubs, saunas, swim spas, pool accessories like floats and brushes, as well as essential components such as pumps, filters, heaters, and lights. We also stock pool chemicals, covers, and various other supplies to meet all your pool and spa needs.
  • How much do products and services cost?

    The cost of our products and services varies depending on factors such as pool size and the specific type of service required. For instance, residential above-ground pool packages and installation costs differ based on the model and dimensions chosen. To get accurate pricing information, we recommend contacting us directly for a personalized quote.
  • Do you offer pool opening and closing services?

    Yes, we do provide pool opening and closing services for inground pools. The pricing for these services varies depending on the level of service required. Please reach out to us for more detailed information about our pool opening and closing packages.
  • Do you offer delivery and installation?

    We provide comprehensive delivery and installation services. Our skilled team will deliver your hot tub or pool, install it, and ensure it's set up correctly and safely. Before we conclude the installation, we'll provide you with a thorough explanation of how to operate and maintain your new equipment.
  • How often should I test my water?

    For optimal maintenance, we advise testing hot tub water 2-3 times per week, while pool water should be tested weekly. We offer complimentary water analysis at our store, so feel free to bring in a sample anytime for testing.